The cupboard is bare as Sainsbury's internet shopping goes into meltdown

Thousands of families failed to receive their weekly shopping yesterday after Sainsbury's website was shut down. It developed a fault on Tuesday and there is no clue about when it will be back on line. The fault affected around 10,000 orders that were due to be delivered yesterday and rivals immediately began to try to cash in on the failure. Asda placed an advertisement on Google offering free delivery to Sainsbury's customers, a potential saving of the £5 charge. The Ocado website also announced plans to fulfil any orders from customers let down by Sainsbury's - and offered substantial discounts. Those trying to log-on to the Sainsbury's site were met with the headline 'We're sorry'. It read: 'We have temporarily frozen our online home delivery website having identified a technical issue. 'We are contacting customers directly whose deliveries have been affected. We apologise for any inconvenience this causes you.' Staff rang customers yesterday to alert them that their shopping would not be arriving and offering £10 in compensation to be used against future orders. It is not known when the service will be back to normal.

Source: http://www.dailymail.co.uk/news/article-1027514/The-cupboard-bare-Sainsburys-internet-shopping-goes-meltdown.html